In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s, we must be informed in writing. Cancellation charges would be effective from the date we receive the letter in writing and cancellation charges would be as flilows:
Please note – Irrespective of the above-mentioned cancellations slabs – in case of cancellation of tour services after the booking is made with us – a minimum 10% service charges would be applicable
In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals, etc. we do not bear any responsibility to refund.
In regard to refund of unused/unutilized services (which are paid for and canceled in advance), the refund amount would be worked out on the basis of cancellation Poliicy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to a Bank account, the bank charges would be debited from the refund amount.
Big Brothers Car Rental is a renowned cab service provider in Siliguri and its neighboring regions, offering a wide range of transportation solutions to meet your travel needs. Our unwavering commitment to safety, comfort, and convenience sets us apart as the go-to choice for all your transportation requirements.